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Payment Options

1. Payment is expected when services are rendered. In order to focus on our patients' needs, customer service and minimizing costs, we do not bill.

2. We accept debit cards, credit cards (Visa, Mastercard, Discover, American Express) checks, and cash. All cards must be signed by the owner of the card. 3. When unexpected illness strikes a pet, unexpected expense strikes as well.  Waldorf Emergency Care understands this and is able to make some special arrangements through the CareCredit program, Scratchpay program, and I Care program.

CareCredit takes just 5 minutes to complete an application and will allow you to break down your payment into 6-12 interest free monthly installments.  You can either apply at our hospital, where we'll call in your application over the phone for immediate approval, or apply yourself online at:  www.CareCredit.com.

Highlights of the CareCredit program:

  • Interest Free For 6-12 Months
  • Determine Approval in a Few Minutes
  • No Annual Fee

Scratchpay takes 5 minutes to complete an application on your cell phone.  This program is only offered to clients living in Maryland.  You can apply for scratchpad online at:  www.scratchpay.com                                                                                                                                         

Highlights of the Scratchpay program:

  • Determine approval in a few minutes
  • Monthly payments for up to 12 months

I CARE takes 30 minutes to complete the paperwork.  This program requires the client to have a checking account and a linked debit card.  No prepaid debit cards are accepted. There is a deposit required of 35% using the linked debit card and there is a service fee of $35.  

Insurance For Your Pets All clients are still expected to pay at the time of service; however, we will make the medical record available to your insurance company so that you may submit it for reimbursement.


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Open 24 Hours, 7 Days Per Week, 365 Days Per Year
If you have a pet or animal emergency
don't hesitate to contact us anytime

Testimonials

Read What Our Clients Say

  • "I've been there twice and the people are a delight to work with. They genuinely care for your baby. Customer service they provide toward your pet is OUTSTANDING. My baby was scared but they put him at ease. Ohh and his humans too. They have home what seems to be the right medicine because he is already eating and down for a good nap. All I can say is THANK YOU
    I wish you were a full service vet I would use you all the time"
    Kathy B.
  • "This is my first review so bear with me.....Under a very hard emergency circumstance, I used this establishment yesterday for my cat. I can not express how thankful I am that I found them. It was a Sunday so my vet was closed. I was a total stranger and was treated like a lifelong customer. Whatever it is you are doing, please keep up the good work. Thank you."
    Candy K.
  • "This place is awesome! I went in because my dog was choking on his collar! Yes, his collar! When I got there they were so urgent and alert to what seemed to be an emergency situation. (At least to me). Especially the young man at the front desk who moved really fast for someone who had a boot on his foot! Also, They were so comforting due to the fact I was crying hysterically. I would recommend this place to anyone! My puppy is back home like nothing ever happened lol. Definitely five star service."
    Jackie J.